Warranties, Returns, Shipping

Warranties:

Warranty protection is the responsibility of the manufacturer. d.a.Niels Gourmet Kitchenware does not offer product warranties.

Returns Policy:

Returned items must be unused, in their original condition with tags/labels attached.


Returns must be initiated within 14 days of receipt of the item. Contact the store directly to process your return.


A full refund, minus the shipping fees, will be issued upon receipt of the item. 


Return fees are the responsibility of the purchaser.

Shipping Policy:

All orders are processed during regular business hours. Items listed as “in stock" are usually ready for shipping the following business day.


ο»ΏA complete street address with postal code is required for shipment.

Shipping Costs:

Winnipeg:

  • Flat fee of $9.99 for next day courier delivery within City limits
  • Free Pick-up in Store or Curbside Pick-up Available


Canada:

  • Flat fee of $30.00 per order to most locations in Canada
  • Free shipping on orders over $200 (before taxes) 
  • Large weight and large size items will be sent by freight. Contact the store for individual pricing.
  • Electricals aren’t eligible for free shipping

Contact Us:

Please call (204) 953-2345 or email us if you have any questions.  We are here to help.